Introduction
Catalyst Mortgage and John Meussner are committed to protecting the privacy of our customers ("you" or "your"). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information, particularly your mobile phone number, in compliance with applicable laws and regulations.
Accessibility
This Privacy Policy is accessible to all end-users through our website and mobile applications. It is designed to ensure transparency and clarity regarding our data practices. Should you have any questions or require further information, please contact our customer support team.
Collection and Use of Information
We collect and use your mobile phone number for the following purposes:
- To provide you with updates and information regarding your mortgage and lending services.
- To send you transactional messages, including payment reminders, confirmations, and other relevant notifications.
- To enhance your customer experience and improve our services.
No Sharing of Mobile Information with Third Parties for Marketing/Promotional Purposes
We understand the importance of your privacy. We assure you that your mobile phone number and other related information will not be shared with third parties or affiliates for marketing or promotional purposes. We are committed to maintaining the confidentiality and security of your personal information.
Information Sharing with Subcontractors
We may share your mobile information with subcontractors who provide support services such as customer service. These subcontractors are contractually obligated to protect your information and use it solely for the purpose of providing the specified services on our behalf.
Non-Sharing of Text Messaging Originator Opt-In Data and Consent
Your text messaging originator opt-in data and consent will not be shared with any third parties. This information is strictly used to manage and provide the messaging services you have opted into.
Message Frequency and Data Rates Disclosure
We aim to keep our messaging frequency within reasonable limits. However, please note that message frequency may vary based on your engagement and the services you have subscribed to. Additionally, standard message and data rates may apply based on your mobile carrier's policies. By providing your mobile phone number, you acknowledge and agree to these terms.
Security Measures
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security measures are completely impenetrable, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and through other communication channels as appropriate.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Catalyst Mortgage
3013 Douglas Blvd Suite 135
Roseville, CA 95661
916-678-5428
Effective Date: 10/27/2024
